VUSM Reunion 2018

Thu, 11 Oct, 2018, 12:30 PM - 4:30 PM (GMT-6)
University Club - Cumberland Room (Downstairs) University Club, Garland Avenue, Nashville, TN, USA

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"Pursuing Reliability: Addressing Behaviors that Undermine a Culture of Safety"
OverviewAgenda | Synopsis | Speaker | CME/CNE Credit | Location Payment


What does an organization do when individual or group behaviors undermine the best attempts to create a safe and reliable environment?  You need a plan and the right people, processes and data systems.  The Vanderbilt Center for Patient and Professional Advocacy has conducted more than 20 years of research to help medical centers and physician groups make healthcare kinder, safer and more reliable. Our internationally recognized faculty have years of experience in healthcare leadership and professional accountability.   CPPA’s leadership training, “Promoting Professionalism” will provide practical tactics for attendees who wish to implement these tools in their own organizations.


Thursday October 11, 2018
University Club Cumberland Room (Downstairs)
12:00pm Lunch is served
12:30 pm - 4:30 pm 
  • Introduction
  • Professionalism and Reliability
  • Skill Building:
    • Cup of Coffee Conversation
    • Cup of Coffee Pushback
  • Working Break: Comment on what behaviors and barriers undermine a culture of safety
  • What barriers exist?
  • Legal Foundations
  • Does it really work? Infrastructure
  • Recap, Group Discussion, Reflection, Close


After participating in this CME activity, participants should be able to describe and discuss:
  • ​Relationships between behaviors that undermine a culture of safety and suboptimal outcomes
  • A method that may be used for identifying professionals with a pattern of behaviors that undermine a culture of safety
  • A range of behaviors that undermine a culture of safety and describe a “professional accountability pyramid”
  • The essential elements needed for an organization to address behaviors that undermine a culture of safety
  • An evidence based approach for addressing behaviors that undermine a culture of safety
  • Pertinent legal precedents about which to be aware before taking action

William O. Cooper, MD, MPH is a practicing physician, researcher, teacher, and administrator.  He has led School of Medicine programs, including the Center for Patient and Professional Advocacy, the Master of Public Health Program and the Pediatrics Office for Faculty Development.  He is an internationally recognized expert in medication safety in children and has published over 100 scholarly articles to date.  Dr. Cooper has been involved with the Vanderbilt PARS® program since 2009 and served first as a messenger and currently as Chair of the Vanderbilt Professionalism Committee.  In his role as Vice President for Patient and Professional Advocacy at Vanderbilt University Medical Center, Dr. Cooper oversees the Medical Center’s professional programs and provides leadership and direction for the Center for Patient and Professional Advocacy.  Dr. Cooper is the lead author of the 2017 study published in JAMA Surgery which demonstrates the relationship between unsolicited patient complaints and increased risk for postoperative complications. 

CME/CNE Credit

CME Credit:
Vanderbilt University Medical Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Vanderbilt University Medical Center designates this live activity for a maximum of 4 AMA PRA Category 1 Credit(s).  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CNE Credit:
This continuing nursing education activity was approved by the Tennessee Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. This activity was approved for 4 contact hours


University Club Cumberland Room (Downstairs)

2402 Garland Ave, Nashville, TN 37212


Please mail to:
Vanderbilt Center for Patient and Professional Advocacy
ATTN: Professional Accountability Course
2135 Blakemore Avenue
Nashville, TN 37212-3505     Attn: Keith Rawlings

To pay by credit card please use our Credit Card Payment Form found at the link HERE.  It can be printed then faxed or mailed to the CPPA Office via the instructions on the form.
To provide information over the phone call: (615) 936-8909 for Madison Hartstein 

All payments are due to VUMC within 10 business days of registration.
If this course should need to be canceled by the Center for Patient and Professional Advocacy a full refund of any previously paid monies will be returned to the attendee or sponsoring institution. Cancellations by attendees will result in a refund of any previously paid amount at the following scale:
   Attendee Cancellation Date   Attendee Cost Responsibilty   Refund (if previously paid)
  Through August 10, 2018   0%  100%
  August 11 - September 12, 2018   50%  50%
  After September 12, 2018   100%  0%

If you have any questions or comments, please feel free to contact
- Madison Hartstein (

VUSM Reunion 2018

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