PLEASE READ THE TERMS AND CONDITIONS BELOW |
TERMS AND CONDITIONS
General Information
The registration form constitutes a contract between the delegate and SUMW 2026. You will receive an acknowledgement email once your registration form has been received by the SUMW 2026 Secretariat. A confirmation email and invoice will be issued upon successful receipt of payment.
To qualify for the group discount, registration forms must be submitted by the same company/organisation and billed under a single invoice.
Terms and Conditions for Early Bird Promotion
Payment Methods
Payment must be made by credit or debit card (Mastercard or Visa) and PayNow, via the online registration form.
Entry to SUMW 2026 is subject to full payment being received.
If your transaction in Singapore dollars is processed during the week prior to SUMW 2026, please email a copy of the transaction reference to registration@sgurbanmobility.com and present proof of payment at the on-site registration desk.
The organiser will not bear any bank charges associated with the transfer of funds.
Substitution Of Delegates
If a registered delegate is unable to attend SUMW 2026, a substitute colleague from the same organisation may attend in their place at any time.
Requests for substitutions must be submitted in writing via email to registration@sgurbanmobility.com.
The email must include:
Cancellation Policy
All cancellation requests must be submitted in writing via email to registration@sgurbanmobility.com. The email must indicate the name and registration ID of the registered delegate.
All refunds will be processed after SUMW 2026.
In the event of overpayment or duplicated payment, refund requests accompanied by valid proof must be submitted in writing via email to registration@sgurbanmobility.com no later than one (1) month after the conclusion of SUMW 2026. Bank charges associated with refunds will be borne by the delegate(s).
The registration form constitutes a contract between the delegate and SUMW 2026. You will receive an acknowledgement email once your registration form has been received by the SUMW 2026 Secretariat. A confirmation email and invoice will be issued upon successful receipt of payment.
To qualify for the group discount, registration forms must be submitted by the same company/organisation and billed under a single invoice.
Terms and Conditions for Early Bird Promotion
- Register as a SUMW 2026 Trade Visitor or Conference Delegate by 30 September 2026, 23:59 GMT+8, and stand a chance to qualify.
- Two winners will each receive one complimentary three-night stay at Pan Pacific Singapore from 3 to 6 November 2026 (Check-in: 3 Nov and Check-out: 6 Nov).
- Room Occupancy is on a single-occupancy basis only.
- The promotion is open to eligible local and overseas participants aged 18 and above.
- Each registration is entitled to one chance only.
- All previously registered participants will also be eligible for the promotion.
- Winners will be notified on 5 October Monday by email
- Winners must check in onsite at SUMW 2026 to validate their complimentary hotel stay.
- Participants under the Hosted Buyer Programme or already receiving sponsored accommodation for the same period are not eligible.
- Winners will be selected at random and contacted using the business email address provided at registration.
- Winners must maintain a valid SUMW 2026 registration with a valid business email and confirm acceptance within the period stated in the winner notification.
- The prize is non-transferable, non-refundable and cannot be exchanged for cash, alternative stay dates or other benefits.
- Airfare, visas, transportation, meals, incidental charges or any other personal expenses are excluded from this promotion.
- If a selected winner is ineligible, cannot be contacted, does not respond within the stated period or cannot use the accommodation on the specified dates, the Organiser reserves the right to select a replacement winner.
- The hotel stay is subject to availability and Pan Pacific Singapore’s applicable booking and accommodation policies.
- The Organiser reserves the right to amend, suspend or cancel the promotion without prior notice
- Organiser’s decision will be final, and no disputes will be entertained.
- Staff from the Ministry of Transport, Singapore, LTA Singapore, MSI Global Pte Ltd and MP Singapore are not eligible for this promotion
- Full terms and conditions apply.
Payment Methods
Payment must be made by credit or debit card (Mastercard or Visa) and PayNow, via the online registration form.
Entry to SUMW 2026 is subject to full payment being received.
If your transaction in Singapore dollars is processed during the week prior to SUMW 2026, please email a copy of the transaction reference to registration@sgurbanmobility.com and present proof of payment at the on-site registration desk.
The organiser will not bear any bank charges associated with the transfer of funds.
Substitution Of Delegates
If a registered delegate is unable to attend SUMW 2026, a substitute colleague from the same organisation may attend in their place at any time.
Requests for substitutions must be submitted in writing via email to registration@sgurbanmobility.com.
The email must include:
- The name and registration ID of the original delegate; and
- The details of the substitute delegate.
Cancellation Policy
All cancellation requests must be submitted in writing via email to registration@sgurbanmobility.com. The email must indicate the name and registration ID of the registered delegate.
Refunds of registration fees (less administrative fees) will be granted as follows:
• A full refund less S$250 administrative fee for cancellations received on or before 13 July 2026
• A 50% refund less S$250 administrative fee for cancellations received on or before 7 September 2026
• No refund will be granted for cancellations received on or after 7 September 2026
All refunds will be processed after SUMW 2026.
In the event of overpayment or duplicated payment, refund requests accompanied by valid proof must be submitted in writing via email to registration@sgurbanmobility.com no later than one (1) month after the conclusion of SUMW 2026. Bank charges associated with refunds will be borne by the delegate(s).
Visa Requirements / Invitation Letter
Delegates are solely responsible for fulfilling their visa requirements.
Delegates requiring an entry visa should allow sufficient time (at least two (2) months) for the visa application process. Registration details may be shared with immigration authorities to facilitate the process. However, SUMW 2026 will not contact embassies or consulates on behalf of visa applicants.
To obtain an invitation letter, delegates must first complete registration and pay the registration fees in full. Thereafter, delegates may request an invitation letter by emailing to registration@sgurbanmobility.com.
If a delegate’s visa application is rejected, registration fees will be reimbursed (less S$250 administrative fee) only if the delegate provides written notification to registration@sgurbanmobility.com together with official documentation from the Immigration & Checkpoints Authority (ICA) of Singapore confirming the visa rejection and showing that the application was submitted at least two (2) months prior to SUMW 2026.
Security Measures
All badges are strictly non-transferable for security purposes. All attendees may be required to present valid identification and undergo security and/or bag checks prior to entry into SUMW 2026.
The Organisers reserve the right to refuse admission to attendees who are not dressed in business attire or who do not meet the admission requirements.
Force Majeure
The organiser shall not be liable to any delegate for cancellation, postponement, part-time opening, or non-performance of obligations under this contract due to circumstances beyond their reasonable control, including but not limited to acts of God, floods, storms, war, shortages of water, labour or power, acts or threats of terrorism, riots, civil commotion, strikes, insurrection, failure of any government authority to issue required permits, suspension or revocation of governmental permits, or outbreaks or threats of infectious or communicable diseases (including SARS or similar events).
In the event of a force majeure occurrence, the provisions of this clause shall prevail over the Cancellation Policy.
Personal Data
By registering for this event, you consent to the processing of your personal data by the SUMW 2026 Secretariat and Organisers in accordance with the Personal Data Protection Act (PDPA).
Regulations
The organiser reserves the right to amend the programme, seating arrangements or any related activities of Singapore Urban Mobility Week (SUMW) 2026 at any time. The organiser also reserves the right to modify these Terms and Conditions at any time.
Support and Information
For technical assistance or additional information regarding registration, please contact the SUMW 2026 Secretariat at registration@sgurbanmobility.com.
All fees are quoted in Singapore Dollars (SGD).
A prevailing Goods and Services Tax (GST) of 9% applies to individuals, corporations and businesses in Singapore.
A prevailing Goods and Services Tax (GST) of 9% applies to individuals, corporations and businesses in Singapore.
