Nashville Promoting Professionalism Dec 6 - 7 2019

6 - 7 Dec, 2019

Kimpton Aertson Hotel Nashville

Kimpton Aertson Hotel, Broadway, Nashville, TN, USA

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OverviewAgenda Synopsis | Speakers | CME/CNE Credit | Location | Lodging | Pricing | Payment | Top of Page 

What does an organization do when individual or group behaviors undermine the best attempts to create a safe, respectful, and reliable environment?  You need a plan and the right people, processes and systems.  The Vanderbilt Center for Patient and Professional Advocacy has conducted more than 20 years of research to help medical centers and physician groups make healthcare kinder, safer and more reliable. Our internationally recognized faculty have years of experience in healthcare leadership and professional accountability. CPPA’s leadership training, “Promoting Professionalism” will provide practical tactics for attendees who wish to implement these tools in their own organizations.

Friday December 6, 2019
Kimpton Aertson Hotel - Nashville
3:00 pm - 7:00 pm (with a short reception break around 5:15 pm)
  • Introduction
  • Skill Training:
            -- Cup of Coffee Conversation
  • Infrastructure: Leadership & Policy
  • Why may Leaders be hesitant to act?
  • Legal Foundations

Saturday December 7, 2019
Kimpton Aertson Hotel - Nashville (breakfast will be served from 7:00 am - 8:00 am, and the program will start promptly at 8:00 am.)
8:00 am - 2:00 pm (one morning break and lunch
  • Recognizing a pattern
  • Evidence for Effectiveness (”Does any of this work?”)
  • Skill Training:
            -- Awareness Conversation
  • Organizational Infrastructure for addressing behavior/performance that undermines a Culture of Safety
  • A Call for Clean Hands
  • Disciplinary legal specifics
  • The Project Bundle: determining readiness for an initiative and/or assessing why an ongoing initiative has stalled short of the goal
  • Skill Training:
            -- Authority Conversation
  •  What type of conversation?
  • Review and epilogue


After participating in this CME activity, participants should be able to describe and discuss:
  • ​Relationships between behaviors that undermine a culture of safety and suboptimal outcomes
  • A method that may be used for identifying professionals with a pattern of behaviors that undermine a culture of safety
  • A range of behaviors that undermine a culture of safety and describe a “professional accountability pyramid”
  • The essential elements needed for an organization to address behaviors that undermine a culture of safety
  • An evidence based approach for addressing behaviors that undermine a culture of safety
  • Pertinent legal precedents about which to be aware before taking action


Gerald B. Hickson, MD is the Senior Vice President for Quality, Safety and Risk Prevention, and the Joseph C. Ross Chair for Medical Education and Administration at Vanderbilt University School of Medicine.  Dr. Hickson received a BS from the University of Georgia, his MD from Tulane University School of Medicine, and completed his pediatric residency and fellowship in General Academic Pediatrics at Vanderbilt Children’s Hospital.  Since 1990, Dr. Hickson’s research has focused on why families choose to file suit, why certain physicians attract a disproportionate share of claims and how to identify and intervene with high risk physicians.  He is the Past Chair of the National Patient Safety Foundation Board of Directors and has received awards for Excellence in Research and Teaching from the Ambulatory Pediatric Association and the Society for Healthcare Consumer Advocacy’s Award for National Healthcare Patient Advocacy. In 2017, he was appointed to the Institute for Healthcare Improvement Board of Directors.

William O. Cooper, MD, MPH is a practicing physician, researcher, teacher, and administrator.  He has led School of Medicine programs, including the Center for Patient and Professional Advocacy, the Master of Public Health Program and the Pediatrics Office for Faculty Development.  He is an internationally recognized expert in medication safety in children and has published over 100 scholarly articles to date.  Dr. Cooper has been involved with the Vanderbilt PARS® program since 2009 and served first as a messenger and currently as Chair of the Vanderbilt Professionalism Committee.  In his role as Vice President for Patient and Professional Advocacy at Vanderbilt University Medical Center, Dr. Cooper oversees the Medical Center’s professional programs and provides leadership and direction for the Center for Patient and Professional Advocacy.  Dr. Cooper is the lead author of the 2017 study published in JAMA Surgery which demonstrates the relationship between unsolicited patient complaints and increased risk for postoperative complications. 

Charles E. Reiter, III, JD is a partner in Reiter Burns, LLP in Chicago. He has served as Senior Vice-President, General Counsel and Secretary of the Loyola University Health System and the Loyola University Physician Foundation and was Executive Vice-President, General Counsel and Secretary of Palos Health, a community hospital. He has also served as a director and board chair of Captive Insurance Companies underwriting medical risks. Since receiving his Illinois attorney license in 1981, he has concentrated his practice of law in health-related areas including medical staff matters, contracting, compliance, litigation and complex transactions, including developing structures in response to the many challenges posed by health reform. Mr. Reiter is a graduate of Boston University and the University of Miami School of Law. He is admitted to practice in the state and federal (trial bar) courts in Illinois.

CME/CNE Credit

CME Credit:
Vanderbilt University Medical Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Vanderbilt University Medical Center designates this live activity for a maximum of 9.5 AMA PRA Category 1 Credit(s).  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CNE Credit:
This continuing nursing education activity was approved by the Tennessee Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. This activity was approved for 9.5 contact hours.


Kimpton Aertson Hotel
The rhythm of Nashville awaits you at the Kimpton Aerston Hotel.  The chic laid-back style at Kimpton Aertson celebrates innovation with steel and stone, concrete and Carrara, and commissioned artwork everywhere you turn.  Located just steps away from Vanderbilt University, relax by the fireplace or find yourself with a handcrafted whiskey cocktail in a walkable neighborhood where locals live, work, dine, and play.  

Exclusive CPPA room rates at Kimpton Aertson Hotel  now available for reservation! Make your reservation now or call the Kimpton reservation center at 877-239-2269 and mention the group code "VUMC Center for Patient & Professional Advocacy".


*REMINDER* You will need to click the SUBMIT button at the bottom of your registration; you will receive an automated email once you've successfully registered.  Payment is done separately after the registration is complete. 

There are two payment options for our Promoting Professionalism Course:

Please mail to:
Vanderbilt Center for Patient and Professional Advocacy
ATTN: Professional Accountability Course
2135 Blakemore Avenue
Nashville, TN 37212-3505     Attn: Keith Rawlings

To pay by credit card please use our Credit Card Payment Form found at the link HERE.  It can be printed then faxed or mailed to the CPPA Office via the instructions on the form.


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