Promoting Professionalism Nashville December 1-2, 2017

1 - 2 Dec, 2017
Omni Hotel Nashville Omni Hotel Nashville, 250 5th Avenue South, Nashville, TN 37203, United States

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OverviewAgenda Synopsis | Speakers | CME/CNE Credit | Location | Lodging | Pricing | Payment | Top of Page 

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What does an organization do when individual or group behaviors undermine the best attempts to create a safe and reliable environment?  You need a plan and the right people, processes and data systems.  The Vanderbilt Center for Patient and Professional Advocacy has conducted 20 years of research to help medical centers and physician groups make healthcare kinder, safer and more reliable. Our internationally recognized faculty have years of experience in healthcare leadership and professional accountability. CPPA’s leadership training, “Promoting Professionalism” will provide practical tactics for attendees who wish to implement these tools in their own organizations.

Friday December 1, 2017
Omni Nashville Hotel 
3:00 pm - 7:00 pm (with a short reception break around 5:15 pm)
  • Introduction
  • Skill Training:
            -- Cup of Coffee Conversation
  • Infrastructure: Leadership & Policy
  • Why may Leaders be hesitant to act?
  • Legal Foundations

Saturday December 2, 2017
Omni Nashville Hotel (breakfast will be served from 7:00 am - 8:00 am, and the program will start promptly at 8:00 am.)
8:00 am - 2:00 pm (one morning break and lunch
  • Recognizing a pattern
  • Evidence for Effectiveness (”Does any of this work?”)
  • Skill Training:
            -- Awareness Conversation
  • Organizational Infrastructure for addressing behavior/performance that undermines a Culture of Safety
  • A Call for Clean Hands
  • Disciplinary legal specifics
  • The Project Bundle: determining readiness for an initiative and/or assessing why an ongoing initiative has stalled short of the goal
  • Skill Training:
            -- Authority Conversation
  •  What type of conversation?
  • Review and epilogue


After participating in this CME activity, participants should be able to describe and discuss:
  • ​Relationships between behaviors that undermine a culture of safety and suboptimal outcomes
  • A method that may be used for identifying professionals with a pattern of behaviors that undermine a culture of safety
  • A range of behaviors that undermine a culture of safety and describe a “professional accountability pyramid”
  • The essential elements needed for an organization to address behaviors that undermine a culture of safety
  • An evidence based approach for addressing behaviors that undermine a culture of safety
  • Pertinent legal precedents about which to be aware before taking action


Gerald B. Hickson, MD is the Senior Vice President for Quality, Safety and Risk Prevention and Joseph C. Ross Chair for Medical Education and Administration at Vanderbilt University School of Medicine.  Dr. Hickson received a BS from the University of Georgia, his MD from Tulane University School of Medicine, and completed his pediatric residency and fellowship in General Academic Pediatrics at Vanderbilt Children’s Hospital. Since 1990, Dr. Hickson’s research has focused on why families choose to file suit, why certain physicians attract a disproportionate share of claims and how to identify and intervene with high risk physicians.  He is the immediate Past Chair of the National Patient Safety Foundation Board of Directors and has received awards for Excellence in Research and Teaching from the Ambulatory Pediatric Association and the Society for Healthcare Consumer Advocacy’s Award for National Healthcare Patient Advocacy. 

William O. Cooper, MD, MPH is a practicing physician, researcher, teacher, and administrator. He has led School of Medicine programs, including the Center for Patient and Professional Advocacy, the Master of Public Health Program and the Pediatrics Office for Faculty Development. He is an internationally recognized expert in medication safety in children and has published over 100 scholarly articles to date.  The results of his research, published in journals including New England Journal of Medicine and JAMA, have led to changes in policy for prescription drugs at the US Food and Drug Administration, Health Canada, and the European Union and have influenced prescribing practices for multiple specialties, including pediatricians, obstetricians, and psychiatrists.  In his role as Director of Vanderbilt’s Center for Patient and Professional Advocacy, Dr. Cooper oversees the operations of the center’s PARS® program, education and training, and research programs. Prior to his appointment as Director of the Center, Dr. Cooper was a PARS® faculty messenger and in his role as Vice Chair participated in developing remediation plans for faculty who required higher level interventions from the Center.  He has lectured throughout the country on faculty development and professionalism and is recognized for his innovative approach to teaching. Dr. Cooper has won numerous teaching awards and was selected for Vanderbilt’s Academy for Excellence in Teaching in 2010.

Charles E. Reiter, III, JD, is a practicing attorney in Chicago. He has served as Senior Vice-President, General Counsel and Secretary of the Loyola University Health System and the Loyola University Physician Foundation and was Executive Vice-President, General Counsel and Secretary of Palos Health, a community hospital. He has also served as a director and board chair of captive insurance companies underwriting medical risks. Since receiving his Illinois attorney license in 1981, he has concentrated his practice of law in health-related areas including medical staff matters, contracting, compliance, litigation and complex transactions, including developing structures in response to the many challenges posed by health reform. Mr. Reiter is a graduate of Boston University and the University of Miami School of Law. He is admitted to practice in the state and federal (trial bar) courts in Illinois.

CME/CNE Credit

CME Credit:
Vanderbilt University Medical Center is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Vanderbilt University Medical Center designates this live activity for a maximum of 9.5 AMA PRA Category 1 Credit(s).  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CNE Credit:
This continuing nursing education activity was approved by the Tennessee Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. This activity was approved for 9.5 contact hours.


Omni Nashville Hotel
The Omni Nashville Hotel is created specifically to be an authentic expression of the city's vibrant music culture.  Across from the Music City Center, this downtown Nashville hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on three levels.  Step outside and experience the heart of Nashville. 

Valet Parking available on site; surface parking available around the Omni Nashville Hotel including Music City Center garage and other pay to park locations.  
Overnight Valet
Per night - $36
Daily Valet 
Event Rate - $22  


Exclusive CPPA room rates at The Omni Hotel now available for reservation!  Email Madison Hartstein at to make a reservation at the Omni Nashville (limited availability)

Pricing Info

There are two payment options for our December 2017 Promoting Professionalism Course:

Please mail to:
Vanderbilt Center for Patient and Professional Advocacy
ATTN: Professional Accountability Course
2135 Blakemore Avenue
Nashville, TN 37212-3505     Attn: Keith Rawlings

To pay by credit card please use our Credit Card Payment Form found at the link HERE.  It can be printed then faxed or mailed to the CPPA Office via the instructions on the form.

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