Re-sending the Confirmation Email with Ticket

There might be cases where you will want to re-send the confirmation email to attendees. To do this, follow these steps:

  1. Click on Attendees in the left hand navigation:

  2. Under the Attendees screen, select the attendee(s) to whom you want to send the confirmation:

  3. Click on the dropdown arrow of the Email button in the grid toolbar:

  4. In the dropdown which appears, click on Resend Confirmation Email:

  5. This will open up the composer, with the Individual Attendee Confirmation email template loaded, and the ticket attached (for more information on the Individual Attendee Confirmation template and other email templates, see the artcle Email Templates):

    Note: At this point, you can customize and edit the email template and content if you want.
  6. Once you are all set and ready to send the email, click on the green Send button in the bottom righthand corner of the composer: