Proof Your Event Against the
Next Social Media Blowup
Two weeks ago, Astronomer CEO Andy Byron was filmed at a
Coldplay concert in a moment with his Chief People Officer that
sparked online backlash. Chris Martin’s mic-drop line – “Either
they’re having an affair or they’re just very shy” – sparked an
internet firestorm.
What followed:
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July 19: Byron resigned after being placed on leave
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July 24: Cabot stepped down as well
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Now: Cofounder Pete DeJoy is interim CEO, overseeing the
company’s damage control and leadership search
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Then: Astronomer dropped a self-aware PR campaign
featuring Gwyneth Paltrow via Ryan Reynolds’ agency to
steer attention back to its business
Two Weeks Later: Why This
Should Terrify Event Planners
Yes, he messed up. But here’s the part no one talks about: if it
happened at your event, your brand can still get burned, even if
you did nothing wrong.
And now it’s messier. Andy Byron is reportedly planning to sue
Coldplay and the event organisers, citing emotional distress and
lack of consent. Even if it doesn’t hold up in court, the threat
alone keeps the story alive, and drags more names into the mess.
A public controversy doesn’t need your fault to drag your logo
into it:
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Your crew films a keynote → someone does something
inappropriate in the background → that clip circulates.
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Your social media tags the event hashtag and suddenly
you’re in the middle of a scandal you didn’t cause.
You don’t need to be guilty to end up in the fire.
Event-Proofing: How to
Stay Out of Headlines You Didn’t Ask For
Sure, the Coldplay clip came from a concert, not a corporate
forum. But that doesn’t mean it doesn’t apply to our
world.
Because at business events, we do the exact same thing every
day:
The difference? When something goes sideways at your event, the
stakes are even higher. You’re not capturing fans in a stadium.
You’re documenting people in work mode: founders, policymakers,
CMOs – whose jobs depend on reputation and context.
So even if your team didn’t cause the drama, you can still end
up:
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Being tagged in viral posts
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Getting requests to pull footage
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Having to explain to a speaker why they’re trending for
the wrong reasons
Here’s how to reduce the risk:
1. Get your T&Cs screamingly
clear
Start at registration. Say it plainly:
“We film our events. Footage may be used for marketing. If
that’s a problem, here’s how to opt out.”
Make it unmissable. Not hidden in some privacy policy footer.
2. Establish no-film zones
Create marked areas where attendees can speak freely, chill, or
have private conversations, without worrying they’ll end up in
someone’s LinkedIn reel.
Post signs. Add icons. Mention it in the emcee announcements.
Tip: One organiser used a simple green-red
sticker system at check-in. Green = happy to be filmed. Red =
please don’t.
Another created "camera-free lounges,"especially near coffee
areas or partner meeting zones. Subtle, but deeply appreciated.
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