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We all know the importance of making a great first impression. In just a few seconds, people form an opinion of us, or of our work, that lasts.

When it comes to events, the check-in experience is a make or break moment. It’s one of the first physical touchpoints that an attendee will have with your event, and it can set the tone for the rest of their experience.

Why is this part of the attendee experience so neglected given its impact? We’ve all had the experience of waiting endlessly in queues, having to deal with clunky check-in kiosks, or having our patience tested because of badge printing issues.

With in-person events becoming the go-to format again, it’s important to relook at the whole attendee's experience, starting with the check-in experience. It has to be sleek, fast and frictionless. There are also factors such as the talent shortage and sustainability concerns to take into account. Read on to find out more.

Around the web

A comprehensive menu of sustainable initiatives at event venues continues to grow and although they are mostly positive, many are also confusing. The nuanced differences must be kept in mind. Find out more in this article by Skift Meetings.

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It seems no industry has escaped the talent crunch, but for the events industry, hit particularly hard by the pandemic, the severe lack of people to get the job done as business returns really stings. Convene spoke with leaders at an association, venues, and staffing solutions companies, as well as faculty teaching the next generation of event professionals.

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From Gevme

Our CEO Veemal Gungadin was interviewed by Singapore Business Review about the future of events. He talked about the omnichannel future of events, similarities with the transformation that the retail industry went through, the opportunities for event venues and other new industry players, the rise of micro-events, and how the metaverse will change the industry.

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In this episode of Event Exchange, Will Curran from Endless Events covers the current trends in the industry and tell you what’s in store for 2022 while sharing his advice on which hybrid models to adopt and how to build a 365 community model.
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